Conditions of use and confidential processing of personal data
Privacy declaration 2019
FLY IN POPS (hereinafter “we”) of address Binnenkouter 35, 8970 Poperinge is the owner of website www.flyinpops.be. This is a public website which publishes the promotional information of FLY IN POPS.
We are proud of taking good care of our guests. Taking good care of the personal data you share with us forms an important part of this. This privacy declaration explains how we use your data to provide you with a better and inspiring user experience.
Protection of your privacy – responsible processor
FLY IN POPS is the party responsible for the processing of personal data on the website www.flyinpops.be (hereinafter: “the Website” or www.flyinpops.be) and undertakes to respect and protect the confidential nature of your personal data.
The term "confidential" processing means that we process your personal data “confidentially” in compliance with the usual statutory national and international regulations, including the Belgian act of 8 December 1992 on the protection of personal privacy (B.S., 18 March 1993), amended by the act of 11 December 1998 (B.S., 3 February 1999) and the General Data Protection Regulation when it comes into effect on 25 May 2018. So, no personal data whatsoever such as address, email, telephone and fax number, demographic information or identification details will be processed without you having given your consent for this processing and without you knowing the reason for that processing.
Recording of personal data
You are free to visit the website www.flyinpops.be and consult all of the available information about FLY IN POPS, the products and their prices without having to give any personal data whatsoever.
Whenever you do provide personal data, we will handle it in accordance with the privacy policy described here and the statutory requirements relating to the processing of personal data.
The personal data collected by FLY IN POPS is stored in a secure environment which is not accessible to the public. The file can only be accessed by a limited number of people employed by FLY IN POPS. The information will be used solely for internal purposes, linked to the accommodation.
FLY IN POPS will not generally forward personal data to third parties, except to comply with statutory obligations and in the event of a specific request by the legal authorities or the police.
FLY IN POPS will NOT sell your details to third parties.
What personal data are processed?
The reason for processing personal data (see category data referred to above)
Facebook buttons
Our Website contains buttons to enable the sharing of web pages on social networks like Facebook. These buttons work using items of code that originate from Facebook. Cookies are set using this code. We have no influence over this. Please read Facebook’s privacy declaration (which changes regularly) to read what they do with your personal data that they process via these cookies.
The information they collect is anonymised where possible. The information is transferred to Facebook and stored on servers in the United States. Facebook states that it observes the Privacy Shield principles and is affiliated to the Privacy Shield programme of the American Department of Commerce. This means that there is an appropriate level of protection for the processing of personal data.
About deletion of cookies
You can find more information about the enabling/disabling and deletion of cookies in the instructions and/or using the Help function of your browser.
Some tracking cookies are set by third parties. These can be removed centrally via Your Online Choices so that they cannot be set on the website of a third party.
Other functions for social media
Our website(s) and mobile app(s) contain functions for social media such as Twitter, Google+ and Pinterest, which have their own privacy statements.
Ensure that you read their conditions and privacy statements carefully before entering your personal data; we accept no responsibility or liability for these functions.
Consent to processing
If FLY IN POPS wishes to process your personal data for other purposes or wishes to provide them to organisations or companies with which it cooperates, FLY IN POPS shall request your explicit consent to do so, which you are entitled to refuse.
Processing duration
These data are processed by us for the duration necessary as a result of the purposes described above.
Profiling
The processing of your personal data does not consist of profiling. This implies that we DO NOT build up a profile on you based on the data you have provided to us so that we can show you appropriate advertisements and offers. However, you will not be subjected in any way to any automated decision-making process on the basis of this profile.
Your rights
If you do not/no longer wish to receive communication from FLY IN POPS, you can unsubscribe to receiving emails at any time by email [email protected] or by letter stating your name, postal address and email.
You will continue to receive service-related messages from us, such as a booking confirmation or important information about the use of our products or services.
In addition, you always have the right to request that your personal data be improved, updated or deleted. You acknowledge that by refusing to provide or requesting to delete personal data, certain products and services will not be available to you.
In addition, you always have the right to object to the use of personal data for the purposes of direct marketing; in such cases you do not have to give any reasons.
You have the right to submit a complaint to the Belgian Privacy Commission:
Commissie voor de Bescherming van de Persoonlijke Levenssfeer, Drukpersstraat 35, 1000
Brussel, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail:
[email protected].
This is without prejudice to a provision for a civil court.
If you suffer loss as a consequence of the processing of your personal data, you can
submit a claim for compensation.
Security
We have developed security measures which are designed, technically and organisationally, to prevent the destruction, loss, falsifying, amendment, unauthorised access or release by mistake to third parties of personal data collected, together with any unauthorised use of those data.
We cannot be held liable in any event for any direct or indirect loss arising from the incorrect or unlawful use of personal data by a third party.
You must observe the security conditions at all times, including by preventing any unauthorised access to your login details and password. As the only person responsible for the use made of www.flyinpops.be on your computer, IP address and your identification details, you are also responsible for their confidentiality.
Access to data
In order to be able to process your personal data, we allow our employees access to your personal data.
We guarantee an equivalent level of protection by imposing legally enforceable contractual obligations which are comparable to this Privacy Declaration on those employees and appointees.
To enable us to offer you the products and services you require, we may share your personal data with the ultimate providers of travel services, as part of package holidays.
We cooperate with carefully selected suppliers who carry out specific tasks for us (e.g. IT, homegreeter).
If we share personal data with other organisations, we require them to safeguard these personal data and we prevent them from using the data for their own marketing purposes.
We only share the personal data our suppliers and partners require to enable them to provide us with their services with the implementation of a contract requested by you and/or us as the legal grounds for this.
Copyright
No text or images whatsoever on this Website may be reproduced without the specific consent of FLY IN POPS.
Amendments to this Declaration
This Declaration supersedes all previous versions. We may amend this Declaration at any time, so please check our website(s) regularly for any updates. If significant amendments are made, we shall place a clear notification on our website(s) and, if applicable, also communicate the amendments electronically.
Last updated: February 2019
Privacy declaration 2019
FLY IN POPS (hereinafter “we”) of address Binnenkouter 35, 8970 Poperinge is the owner of website www.flyinpops.be. This is a public website which publishes the promotional information of FLY IN POPS.
We are proud of taking good care of our guests. Taking good care of the personal data you share with us forms an important part of this. This privacy declaration explains how we use your data to provide you with a better and inspiring user experience.
Protection of your privacy – responsible processor
FLY IN POPS is the party responsible for the processing of personal data on the website www.flyinpops.be (hereinafter: “the Website” or www.flyinpops.be) and undertakes to respect and protect the confidential nature of your personal data.
The term "confidential" processing means that we process your personal data “confidentially” in compliance with the usual statutory national and international regulations, including the Belgian act of 8 December 1992 on the protection of personal privacy (B.S., 18 March 1993), amended by the act of 11 December 1998 (B.S., 3 February 1999) and the General Data Protection Regulation when it comes into effect on 25 May 2018. So, no personal data whatsoever such as address, email, telephone and fax number, demographic information or identification details will be processed without you having given your consent for this processing and without you knowing the reason for that processing.
Recording of personal data
You are free to visit the website www.flyinpops.be and consult all of the available information about FLY IN POPS, the products and their prices without having to give any personal data whatsoever.
Whenever you do provide personal data, we will handle it in accordance with the privacy policy described here and the statutory requirements relating to the processing of personal data.
- Confidential processing of data
The personal data collected by FLY IN POPS is stored in a secure environment which is not accessible to the public. The file can only be accessed by a limited number of people employed by FLY IN POPS. The information will be used solely for internal purposes, linked to the accommodation.
FLY IN POPS will not generally forward personal data to third parties, except to comply with statutory obligations and in the event of a specific request by the legal authorities or the police.
FLY IN POPS will NOT sell your details to third parties.
What personal data are processed?
- Category 1 (create account) The data we retain under this category are personal data, specifically your first name, surname, password, email address, telephone number, address details (street, house number, box number, postcode, district, country), date of birth, gender, your interests (in terms of holiday accommodation, activity and facilities), date of creation, date last updated, last login date, active language used to create a profile and the management of an account on the Website. Your booking history is stored on your account.
- Category 2 (accommodation booking) Your email address, arrival and departure dates, first name, surname, number of people, telephone number, message when booking accommodation via the Website.
- Category 3 (accommodation contact request) Your email address, reason, first name, surname, telephone number, message for a contact request to accommodation on the Website.
- Category 4 (reviews) Your message, email address, first name, surname, location score, hygiene score, welcome score, comfort score, tour company when placing a review on the Website.
- Category 5 (dynamic forms)Your first name, surname, email address, street, house number, box number, district, postcode, any competition question answer for the completion of a dynamic form (e.g. a competition form).
- Category 6 (IP-address) Your IP address, to guarantee security and availability by the host company.
- Category 7 (spam control) Your IP address, the user agent, the request address (request URL) and the referrer for the control of spam. These data are not retained beyond the request, merely the result of whether or not it is spam.
- Category 8 (visual material) We may make use of the visual material ( pictures) to build our own website www.flyinpops.be and to supply the FLY IN POPS profiles on social media from information
- Category 9 (personal data of others) We use the data of others which has been supplied by you, for example for the people who are on your booking. If you supply the data of others, you must be certain that they agree to this and that they consent to you providing this information. You must also ensure that they know how their personal data can be used by us, if applicable.
- Category 10 The data we retain under this category are not personal data. We retain:
- How many times a specific term is searched for on the search results page (but not by whom or when).
- How often a filter in the faceted navigation is clicked on (but not by whom or when).
- Searches are forwarded to Weebly, but the personal data of the person conducting that search are not.
The reason for processing personal data (see category data referred to above)
- Category 1 The management of your account on the Website with a view to the use of our Website, with the implementation of a contract which was requested by you as the legal grounds for this. And if indicated by you, also the sending of direct marketing, with your explicit, prior consent as the legal grounds for this. If health-related data provided by you are used for direct marketing, naturally this is only with your prior consent.
- Category 2 The sending of direct marketing, newsletters, activities and promotions, with your explicit, prior consent as the legal grounds for this. If health-related data provided by you are used for direct marketing, naturally this is only with your prior consent.
- Category 3 and 4 The delivery and invoicing of products you have ordered, with the implementation of a contract requested by you as the legal grounds for this.
- Category 5 and 6 The booking of a holiday stay or responding to a question, with the implementation of a contract requested by you as legal grounds for this.
- Category 7 To contact you within the context of the placing of a review, with the legitimate interests of FLY IN POPS to continue to improve its Website and services as the legal grounds for this.
- Category 8: To contact you within the context of a competition in which you have participated, with the implementation of a contract requested by you as the legal grounds for this.
- Category 9 To guarantee security and availability with the legitimate interest of FLY IN POPS to continue to improve its Website and services as the legal grounds for this.
- Category 10 For the control of spam with the legitimate interest of FLY IN POPS to continue to improve its Website and services as the legal grounds for this.
- Category 11 To guarantee security with a view to the prevention, detection and prosecution of criminal offences with the legitimate interest of FLY IN POPS as the legal grounds for this.
- Category 12 The booking of a holiday stay or the response to a question, with the implementation of a contract requested by you as the legal grounds for this.
- Category 13 The provision and improvement of this Website and the inclusion of data in anonymous statistics, from which the identity of specific persons or companies cannot be derived, with the legitimate interest of FLY IN POPS to continue to improve its Website and services as the legal grounds for this.
Facebook buttons
Our Website contains buttons to enable the sharing of web pages on social networks like Facebook. These buttons work using items of code that originate from Facebook. Cookies are set using this code. We have no influence over this. Please read Facebook’s privacy declaration (which changes regularly) to read what they do with your personal data that they process via these cookies.
The information they collect is anonymised where possible. The information is transferred to Facebook and stored on servers in the United States. Facebook states that it observes the Privacy Shield principles and is affiliated to the Privacy Shield programme of the American Department of Commerce. This means that there is an appropriate level of protection for the processing of personal data.
About deletion of cookies
You can find more information about the enabling/disabling and deletion of cookies in the instructions and/or using the Help function of your browser.
Some tracking cookies are set by third parties. These can be removed centrally via Your Online Choices so that they cannot be set on the website of a third party.
Other functions for social media
Our website(s) and mobile app(s) contain functions for social media such as Twitter, Google+ and Pinterest, which have their own privacy statements.
Ensure that you read their conditions and privacy statements carefully before entering your personal data; we accept no responsibility or liability for these functions.
Consent to processing
If FLY IN POPS wishes to process your personal data for other purposes or wishes to provide them to organisations or companies with which it cooperates, FLY IN POPS shall request your explicit consent to do so, which you are entitled to refuse.
Processing duration
These data are processed by us for the duration necessary as a result of the purposes described above.
Profiling
The processing of your personal data does not consist of profiling. This implies that we DO NOT build up a profile on you based on the data you have provided to us so that we can show you appropriate advertisements and offers. However, you will not be subjected in any way to any automated decision-making process on the basis of this profile.
Your rights
- Right to access and inspection
- Right to unsubscribe, improve, update and delete personal data
If you do not/no longer wish to receive communication from FLY IN POPS, you can unsubscribe to receiving emails at any time by email [email protected] or by letter stating your name, postal address and email.
You will continue to receive service-related messages from us, such as a booking confirmation or important information about the use of our products or services.
In addition, you always have the right to request that your personal data be improved, updated or deleted. You acknowledge that by refusing to provide or requesting to delete personal data, certain products and services will not be available to you.
- Right to object
In addition, you always have the right to object to the use of personal data for the purposes of direct marketing; in such cases you do not have to give any reasons.
- Right to free data transfer
- Right to withdraw consent
- Exercising your rights
- Right to complain:
You have the right to submit a complaint to the Belgian Privacy Commission:
Commissie voor de Bescherming van de Persoonlijke Levenssfeer, Drukpersstraat 35, 1000
Brussel, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail:
[email protected].
This is without prejudice to a provision for a civil court.
If you suffer loss as a consequence of the processing of your personal data, you can
submit a claim for compensation.
Security
We have developed security measures which are designed, technically and organisationally, to prevent the destruction, loss, falsifying, amendment, unauthorised access or release by mistake to third parties of personal data collected, together with any unauthorised use of those data.
We cannot be held liable in any event for any direct or indirect loss arising from the incorrect or unlawful use of personal data by a third party.
You must observe the security conditions at all times, including by preventing any unauthorised access to your login details and password. As the only person responsible for the use made of www.flyinpops.be on your computer, IP address and your identification details, you are also responsible for their confidentiality.
Access to data
In order to be able to process your personal data, we allow our employees access to your personal data.
We guarantee an equivalent level of protection by imposing legally enforceable contractual obligations which are comparable to this Privacy Declaration on those employees and appointees.
To enable us to offer you the products and services you require, we may share your personal data with the ultimate providers of travel services, as part of package holidays.
We cooperate with carefully selected suppliers who carry out specific tasks for us (e.g. IT, homegreeter).
If we share personal data with other organisations, we require them to safeguard these personal data and we prevent them from using the data for their own marketing purposes.
We only share the personal data our suppliers and partners require to enable them to provide us with their services with the implementation of a contract requested by you and/or us as the legal grounds for this.
Copyright
No text or images whatsoever on this Website may be reproduced without the specific consent of FLY IN POPS.
Amendments to this Declaration
This Declaration supersedes all previous versions. We may amend this Declaration at any time, so please check our website(s) regularly for any updates. If significant amendments are made, we shall place a clear notification on our website(s) and, if applicable, also communicate the amendments electronically.
Last updated: February 2019
